Privacy Policy

1. Information We Collect

1.1 Information you provide

• Account information (email, API keys, billing details)
• Support communications
• URLs submitted to the API

1.2 Information collected automatically

• IP addresses and request metadata
• API usage logs (timestamps, response codes)
• Basic browser/device data for the website

2. How We Use Information

• Operate and secure the WebSnapAPI service
• Generate screenshots requested via the API
• Monitor usage, performance, and abuse
• Provide billing, usage reporting, and support
• Comply with legal obligations

3. Screenshots & API Data

URLs you submit may be processed by automated headless browsers to generate screenshots. Screenshots and related data may be temporarily stored to deliver results and for debugging, abuse prevention, and reliability purposes.

4. Data Retention

• API logs are retained for a limited period
• Screenshot files may expire automatically
• Billing records are retained as required by law

5. Cookies

Our website may use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

6. Sharing of Data

We do not sell personal data. Information may be shared only with:

• Payment processors
• Infrastructure providers (hosting, storage)
• Authorities if legally required

7. Security

We use reasonable technical and organisational measures to protect data. However, no system can be guaranteed to be 100% secure.

8. Your Rights

Depending on your location, you may have rights to access, correct, or delete your data. Contact us to exercise these rights.

9. Changes

We may update this policy from time to time. Continued use of the Service after changes means you accept the updated policy.

10. Contact

• Operator: LiquidWebSpace LTD
• Email: support@liquidwebspace.com
• Jurisdiction: England & Wales